Privacy Statement

Pfeffers Auctions ABN 91 010 104 864 (Pfeffers Auctions) is committed to providing our customers with a high level of privacy in relation to the personal information that is collected. Pfeffers Auctions provides the following privacy statement.

Personal Information collected and stored includes the customer’s name, address, telephone number, facsimile number, e-mail address and credit card details. Pfeffers does not use or disclose the customers personal information collected for any other purpose other than performing all aspects of auction sales, and all ancillary correspondence in relation to auctions without firstly gaining the customers consent, or where it is required by law or is required to satisfy our auction Terms and Conditions.
When Pfeffers’ website is accessed, its internet service provider makes a record of the following internet data for statistical purposes:
The customer’s server address
– The customer’s top level domain name (for example .com, .gov, .au, .nz etc)
– The date and time of the customer’s visit to the site
– The pages the customer accessed and documents downloaded
– The previous site the customer has visited
– The type of browser the customer is using

Cookies may be placed in the customer’s browser file on the customer’s hard drive.

Credit card details are collected and stored at the payment gateway. Pfeffers does not use or disclose the internet data collected for any other purpose other than performing all aspects of auction sales, marketing and satisfying our auction Terms and Conditions without firstly gaining the customer’s consent, or where it is required by law. The customer should note that any links on Pfeffers’ site will have a privacy policy different to Pfeffers Auctions.

The customer’s e-mail address is recorded on registration or if the customer sends an e-mail message to Pfeffers Auctions. Under no circumstances will the customer’s e-mail address be added to a 3rd party mailing list or used for any other purpose without the customer’s consent being obtained or where it is required by law.

Pfeffers is committed to keeping secure the data a customer provides and Pfeffers will take all reasonable precautions to protect the customer’s personally identifiable information from loss, misuse or alteration. Pfeffers uses SSL encryption that encrypts all data transferred between Pfeffers and the customer’s computer.
At the customer’s request Pfeffers can provide the customer with access to the personal information Pfeffers holds about the customer. Access is limited Pfeffers’ Auctions record of the customer’s address, contact details, accounts with Pfeffers and balances and statements relating to those accounts.
If the customer wishes to make a complaint about any breach or potential breach of this privacy policy or the Australian Government Privacy Principles, the customer can contact Pfeffers by:

Sending an e-mail to:

Mailing to the following address: PO Box 12578, George Street QLD 4003